Privacy Policy
Wolters Solutions AB
DBA: CourseMakers
Email: hello@coursemakers.co
Effective Date: [Insert Date]
Wolters Solutions AB, doing business as CourseMakers ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, store, and protect your information when you visit our websites, enroll in our programs, or interact with us.
1. Information We Collect
1.1 Information You Provide Directly
- First and last name
- Email address
- Phone number
- Billing address
- Payment information (processed via third-party providers)
- Business information
- Any information submitted through forms, applications, or calls
- Recordings of coaching calls or live sessions (if applicable)
1.2 Information Collected Automatically
When you visit our website, we may collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Click activity
- Referral source
This information is collected via cookies and similar tracking technologies.
2. How We Use Your Information
We use your information to:
- Provide and deliver our programs and services
- Process payments
- Communicate with you
- Provide customer support
- Send marketing communications (if you opt in)
- Improve our website and services
- Prevent fraud or misuse
- Comply with legal obligations
We do not sell your personal information.
3. Marketing Communications
If you opt in to receive emails:
- You may unsubscribe at any time using the link in the email.
- You may also request removal by emailing hello@coursemakers.co.
We may use your information for targeted advertising through platforms such as Meta (Facebook), Google, and similar advertising networks.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Operate our website
- Analyze traffic
- Improve performance
- Deliver relevant advertising
You can control cookie settings through your browser.
Disabling cookies may affect website functionality.
5. Payment Processing
Payments are processed through secure third-party providers. We do not store full credit card details on our servers.
6. Data Retention
We retain personal data only as long as necessary to:
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
Customer data may be retained for up to 3 years after last interaction unless a longer retention period is required by law.
Marketing data is retained until you unsubscribe.
7. Data Security
We implement reasonable technical and organizational safeguards to protect your information.
However, no online transmission or storage system can be guaranteed 100% secure.
8. Your Rights (US & International Users)
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction
- Request deletion
- Withdraw consent
- Opt out of marketing
- Request information about data collection practices
California residents may have additional rights under the CCPA.
To exercise any rights, email: hello@coursemakers.co
We may verify your identity before processing requests.
9. Third-Party Services
We may share data with trusted service providers including:
- Payment processors
- Email marketing platforms
- CRM systems
- Analytics providers
- Advertising platforms
These providers process data on our behalf and are obligated to maintain confidentiality.
10. International Data Transfers
As a Swedish company serving US customers, your data may be processed outside your state or country of residence.
By using our services, you consent to such transfers where permitted by law.
11. Children's Privacy
Our services are not directed to individuals under 18.
We do not knowingly collect data from minors.
12. Policy Updates
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.